Skip to content Skip to footer

Breaking Barriers, Connecting Cultures – The Power of Video Remote Interpreting

Understanding Video Remote Interpreting

How Does Video Remote Interpreting Work?

Different Scenarios Where VRI Is Necessary

The Perks of VRI for Your Business

The Impact of VRI on Various Industries

Choosing the Right VRI Service Provider

In A Nutshell


Do you already use on-site or telephone interpreting services for your international business communication? Are you looking for more advanced language solutions for your upcoming remote meetings or conferences? If so, you must be willing to know more about video remote interpreting (VRI) as a more efficient and secure form of interpreting. In other words, you have successfully landed on the right blog!

In the fast-paced global landscape of business, clear communication stands out as the key to success. As companies expand their reach across borders and cultures, the need for seamless multilingual communication becomes increasingly paramount. This is where Video Remote Interpreting (VRI) shines. VRI comes as a technology-driven solution that aims to bridge the language gaps by providing real-time interpretation services through video conferencing platforms. It facilitates communication between people speaking different languages regardless of their physical locations, enabling global cooperation in more accurate and cost-effective ways. 

In this article, we will explore the power of Video Remote Interpreting, its benefits, and its impact on various industries. Let’s jump right into it!

Understanding Video Remote Interpreting

Primarily, remote video interpreting was used only to support the hard-of-hearing people to communicate with other people via videoconferencing as elaborated by the University of Washington. In this scenario, the interpreter, who is working from a call center or a remote interpreting hub, listens to what the speaking person says and, then, uses sign language through a web camera so the hearing-impaired person can understand what is being said.

Lately, video remote interpreting has become very popular owing to the pandemic circumstances and the advancement in internet usage and communication technology in general. VRI is now used as a communication service that allows businesses and individuals who do not speak the same language to communicate effectively through the assistance of a remote interpreter. 

Unlike on-site interpreters who physically attend meetings or events, VRI provides off-site language interpretation services through a secure online platform. This distinction brings greater flexibility and accessibility to businesses.

How Does Video Remote Interpreting Work?

In a VRI situation, you will find two parties, existing in the same location or different locations, using a computer screen, smart device, or a television, and an interpreter based in another location using a headset and listening to what is being said and rendering it into another language. 

The magic of VRI lies in the technology that enables seamless communication. VRI providers offer user-friendly interpreting apps and platforms, facilitating easy access to interpreters who can assist with multiple languages at a click of a button. The quality of the video and audio ensures clear and real-time communication.

Simply put, video remote interpreting plays a pivotal role in overcoming language barriers, and fostering effective communication in various contexts, from business meetings to healthcare settings.

Different Scenarios Where VRI Is Necessary

Since the work from home (WFH) and remote business communication has become the new norm, remote interpreting has gained further popularity. Here are four scenarios that video remote interpreting emerges as the perfect solution.


  • Imagine conducting a critical international conference call where participants speak various languages. Using video remote interpreting here ensures everyone understands and is understood, fostering collaboration and making the business truly global.
  • When you have to communicate with people with hearing impairment, video remote interpreting will boost seamless communication, helping you avoid any misunderstanding or confusion.
  • There may be a lack of on-site interpreters in your area. Video remote interpreting services enable you to hire interpreters from any place in the world in a matter of seconds.
  • If there is a pandemic issue and social distancing is required, video remote interpreting will be the optimal solution. This is particularly fruitful for businesses that need to communicate with their global clients, partners, employees, and stakeholders.  

The Perks of VRI for Your Business

If you are expanding your business to global markets where you need to communicate with people of different languages and cultures, video remote interpreting should be your go-to solution. These are some major advantages of VRI for your business:

  • Overcoming Language Barriers

VRI facilitates communication between international business partners, enabling smooth negotiations, contract discussions, and business transactions. It helps overcome language barriers and establish long-lasting relationships with global stakeholders.

  • Ensuring Security and Privacy 

In the age of data security, how does VRI ensure the confidentiality of your discussions? Video remote interpreting service providers take data security seriously, with encrypted communication channels and strict privacy protocols. Your business can confidently utilize VRI, knowing that sensitive information remains intact.

  • Enabling Real-time Communication

VRI allows for immediate and real-time interpretation, enabling smooth and efficient communication. This is particularly useful in situations where quick and accurate communication is crucial.

  • Saving Costs

Compared to traditional on-site interpretation services, VRI can be a more cost-effective solution. You do not need to pay extra traveling expenses and other logistical costs associated with on-site interpreters. VRI service can be performed using only a headset, computer or television, and a good internet connection. Most modern smart devices can serve VRI purposes perfectly. 

  • Saving Time

With VRI, there is no need to schedule appointments or wait for an interpreter to arrive on-site. The interpretation services can be accessed immediately, saving time and allowing for prompt communication.

  • Language Diversity

Sometimes, you may find a shortage in the number of available on-site interpreters of some languages. VRI can cover a wide range of languages at the same time, and, maybe, with the same device.

  • Improving Customer Relations 

VRI enhances customer service by enabling businesses to communicate effectively with customers in their mother language. It ensures clear and accurate communication, leading to improved customer satisfaction and loyalty.

The Impact of VRI on Various Industries


VRI enables healthcare providers to communicate effectively with patients who speak different languages. It ensures accurate medical history documentation, informed consent, and efficient diagnosis and treatment.


VRI plays a crucial role in courtroom proceedings, depositions, and legal consultations. It allows for clear communication between lawyers, clients, and witnesses who may speak multiple languages.


VRI non-native students by providing them with real-time interpretation services. It allows them to actively participate in classroom discussions, understand lectures, and engage fully in the learning process.

Choosing the Right VRI Service Provider

Not all VRI service providers are created equal. When selecting a VRI service provider, businesses should consider the following factors:

  • Check the range of languages supported to make sure that the company’s translation services cover all the languages in demand.
  • Evaluate the quality of the video and audio, and check the availability of skilled interpreters.
  • Ascertain that the company hires native speakers with in-depth knowledge of the nuances of the language.
  • Ask about the technological platforms used by the language service provider to ensure that the VRI service will be of the highest possible quality.

In a Nutshell

Video Remote Interpreting is a game-changer for businesses seeking to break through language barriers and communicate effectively in a globalized world. Its applications are diverse, its benefits are clear, and its technology is impressive. Don’t let language barriers hinder your business’s growth and embrace the power of VRI. 

Contentech has a tailored solution to meet your needs. Our platform and skilled interpreters are ready to assist you in over 100 languages. So, what are you waiting for? Contact us today to learn more!

Leave a comment